In the fast-paced world of workplace drug testing, Third-Party Administrators (TPAs) need tools that save time, reduce errors, and keep costs in check without sacrificing compliance or convenience. That’s exactly why Veriport developed Lab Orders, our newest feature designed specifically for TPAs managing drug testing programs.
Lab Orders lets you place electronic drug test orders directly from Veriport to the integrated laboratory network (starting with Quest Diagnostics and built for future lab expansions), tapping into thousands of collection sites nationwide. Best of all, it handles everything from client/donor selection to real-time pricing, secure payment, and automatic invoicing, all in one seamless workflow.
Why Lab Orders Changes the Game for TPAs
Traditional drug testing workflows often involve paper forms, phone coordination, manual invoicing, and separate payments to labs and collectors. Lab Orders eliminates that friction:
- Nationwide Access: Search and select from thousands of convenient collection sites across the U.S., with support for urine and oral fluid specimens.
- Electronic Efficiency: Orders transmit instantly – no handwriting errors, lost forms, or delays.
- Competitive Pricing: Pay transparent, bundled lab + collection fees at rates negotiated for TPAs – often lower than traditional channels.
- Automatic Payment & Invoicing: Charge your saved credit card at order placement; Veriport generates and emails professional invoices to you and your client immediately.
- Compliance Built In: Easy toggling between regulated (DOT-compliant) and non-regulated tests, with proper chain-of-custody support.
Whether you’re handling pre-employment screens, random selections, post-accident tests, or return-to-duty programs, Lab Orders fits right into your Veriport dashboard and ties directly to your existing client and donor records.
How It Works: A Quick Walkthrough
- Access the Feature
Log into Veriport, head to the Lab Orders section (or click “Create Lab Order” from the dashboard), and get started. - Select Client & Donor
Choose from your active clients and search or add the donor—details auto-populate for accuracy. - Pick the Test Type
Decide regulated vs. non-regulated, urine vs. oral fluid, and the specific panel (5-panel, 10-panel, expanded opiates, etc.). - Find a Collection Site
Enter the donor’s ZIP code or city—browse nearby sites by distance, hours, and capabilities. Select one and continue. - Review Pricing
See a clear breakdown: lab fee, collection fee, any tax, and total—all at competitive rates. Your saved credit card is ready to go. - Place the Order
Confirm, pay, and done. The order transmits electronically to the site, and Veriport automatically emails invoices to you and your client with full details and payment confirmation.
The entire process takes minutes, not hours, and everything is tracked in Veriport for easy status checks, results viewing, and audit trails.
Real Benefits for TPAs and Your Clients
TPAs using Lab Orders report:
- Faster turnaround from order to collection to results
- Fewer collection errors and rejected tests
- Simplified billing—no chasing separate lab or collector invoices
- Happy clients who appreciate the streamlined service and transparent costs
- Donors who benefit from convenient sites and less hassle
And because Veriport built Lab Orders with a future-proof design, additional laboratories will integrate over time—giving you even more options without changing your workflow.
Get Started Today
If you’re a Veriport TPA, check your dashboard—Lab Orders may already be available or just a quick support request away. Make sure your account is set up with a preferred credit card in Settings > Manage Payment Methods, and you’re ready to place your first order.
Want to see it in action or need help enabling the feature? Reach out to Veriport support—we’re here to make your drug testing management easier, faster, and more cost-effective.
Lab Orders isn’t just a new button, it’s a smarter way to run your testing programs. Try it on your next order and experience the difference.
Questions or feedback? Drop us a message or contact support. We’re building the future of TPA drug testing together.
